Privacy Policy

Last updated: 23 June 2026

This Privacy Policy explains how Elderlogic Ltd (“we”, “us”, “our”) collects, uses and protects personal data when you use our website or contact us about our services. Elderlogic Ltd is the data controller.

Who we are

Elderlogic Ltd, registered in England & Wales (Company No. 15995807). Registered office: 9 Ball Grove, Longhedge Village, Salisbury, Wiltshire, SP4 6SN. Contact: hello@elderlogic.co.uk.

What we collect

• Enquiry & quote forms: your name, email address, company name, and the enquiry or project details you choose to send.
• Email & phone: any information you include when you contact us directly.
• We do not collect special-category data and do not knowingly collect data from children.

How we use it

• To respond to your enquiry and provide quotes.
• To deliver and administer services you engage us for.
• To keep records of our correspondence and work.

Lawful basis

We process your data on the basis of your consent when you contact us, our legitimate interest in responding to enquiries and running our business, and the performance of a contract where you engage our services.

How it is handled & who we share it with

We do not sell your data. Website form submissions are processed through our host, Netlify, acting as a data processor under appropriate safeguards. We may share data with professional advisers or where required by law. We use no advertising or tracking services.

Retention

We keep enquiry and project data only as long as needed to respond, deliver our services and meet legal or accounting obligations, after which it is deleted.

Your rights

Under UK GDPR you have the right to access, correct, erase, restrict or object to processing of your data, and to data portability. To exercise any right, email hello@elderlogic.co.uk.

Cookies

See our Cookie Policy. In short, this site uses only essential cookies and no advertising or analytics tracking.

Complaints

You can complain to the Information Commissioner’s Office (ICO) at ico.org.uk. Elderlogic Ltd’s ICO registration reference is [ICO REGISTRATION NUMBER — to be added].

Changes

We may update this policy; the date above shows the latest version.

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